Imogen | Women Halter Neck Backless Maxi Wedding Guest Dress
FREE SHIPPING with Royal Mail
30 Day Hassle-Free Returns
100% Secure Checkout
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Frequently Asked Questions
We accept the following secure payment methods:
International Payment Methods
- Visa
- Mastercard
- American Express
- Maestro (where available)
- Apple Pay
- Google Pay
- Shop Pay
Available payment options may vary depending on the customer’s location and device.
Estimated Total Delivery Time: 6–11 business days
Total delivery time is calculated as:
Handling Time (0–1 business day) + Transit Time (6–10 business days)
Delivery time estimates apply to all listed shipping destinations.
These timeframes are estimates and are not guaranteed. Delays may occur due to:
- Carrier operational issues
- Customs inspections
- Weather conditions
- Peak seasonal volumes
- Incorrect shipping information
TARHUS does not guarantee delivery by a specific date.
Your order will be delivered (most of the times) at your door.
Don't worry if you're not at home, your order will be delivered to your mailbox, otherwise it will be delivered to your nearest post office.
The delivery person will leave a notice in your mailbox so you can pick up your package at the post office.
Initiating a Return
- Contact us at hello@tarhus.com with your order number, contact details, and reason for return.
- Provide photographic evidence for damaged or wrong products.
Return Process
- Instructions and Address: We will provide a return address and instructions upon receiving your return request.
- Secure Packaging: Ensure the item is securely packed with all original packaging and documentation.
- Shipping Recommendations: Use a trackable shipping service for your peace of mind.
Required Documents
- Proof of Purchase: Keep your receipt or order confirmation.
- Photo Evidence: Required for damaged or incorrect items.
Refund Process
- Inspection and Processing: We will process your refund after inspecting the returned item.
- Refund Method: Refunds are issued to the original payment method unless you request otherwise.
- Time Frame: The refund process can take up to 5 days after we receive the item. Note this does not include shipping and inspection times.